Showing posts with label door-to-door sales. Show all posts
Showing posts with label door-to-door sales. Show all posts

Tuesday, July 10, 2007

I remember the rain falling sideways....

Travel back with me to Nebraska, 1985. I am selling books. It is Sunday, the one day of the week where we don't have to knock on doors from 7:59 AM until 9:30 PM. It is the day where we meet at the local hotel for our business meeting, which lasts for hours.

We arrive in the parking lot, none of us too anxious to rush inside. It is hot, hotter than usual, and the air is completely still. We all notice it. "Glad I'm not knockin' on doors today!" We are herded inside to one of the windowless banquet rooms for the meeting, leaving the opressive stillness behind.

I don't know how long into the meeting we are, but sometime after the motivational songs are over and sometime before the weekly testimonials, there is a frantic knock at the door. It is a worried looking hotel employee. "Uh, everyone, there is some extreme weather outside, tornadoes or something, and everyone in the hotel has to move to a safer place NOW."

Tornado? I know where they'll lead us, I've read Little House on the Prairie, I've read Wizard of Oz, and I know we'll be taken to the basement where we'll be safe as the winds do their worst. "Which way to the basement?" we ask cheerily. We are booksellers, prepared for anything. We'll probably spend our time in the basement telling jokes and singing songs.

"This hotel doesn't have a basement."

I look to my right as this statement sinks into my mind for a glimpse out of the hotel doors. The first thing I see is rain, rain shooting by like bullets in completely horizontal lines. Then I notice the cars parked by the curb...the wind is scooting them, lifting them a little, then dropping them a few inches farther down the pavement, hop-hop-hop. The sideways rain is whipping by so thickly that I cannot see past the hopping cars. It is a sobering sight.

We are led, along with everyone else in the hotel, into the innermost hallway. This is apparently the most structurally sound part of the building, but none of us are convinced as we listen to the wind howling and raging outside. There are no jokes, and none of us sing. We all feel very small and powerless, and sit with our backs against the hallway wall, hugging our knees in silence.

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I don't remember how long we sat there. Apparently there were five or six tornadoes fighting it out in the air, though none of them actually touched down. When the storm was over, everyone ran outside to survey the damage, which was amazing and extensive. All the proud American flags were hanging in shreds and tatters. The giant MacDonald's sign had been torn free from its thick metal post; we found shards of the yellow and red plastic embedded in car tires, having sliced through the rubber like razors; one of the inch-thick iron bolts that had held the sign up was bent in half like a noodle and thrust through the center of a car's windshield. We ran to and fro in the parking lot marveling at the destructive power of mere air.

Wednesday, June 20, 2007

I remember a nice woman on a rainy day...

During the summer of 1985, I sold books door-to-door with the Southwestern Book Company. It seemed like a good idea at the time. Instead of a boring summer job selling hamburgers or something, I would travel to Nashville for sales school, then they would send our team to some undetermined territory in the USA to sell books all summer. I had never been to Nashville! The adventure of the job grabbed my imagination.

The reality of the job was somewhat different. All I saw of Nashville was the inside of the sales school. Our "undetermined territory" was Nebraska, not at all as romantic as I was hoping. And our schedule...we would start knocking on doors at 7:59 AM, and we wouldn't stop knocking on doors until 9:30 PM, six days a week. On the seventh day God rested, but we had a sales meeting. This grueling schedule was exhausting and monotonous. Our bodies did as our brains told them, but they revolted in any way they could...none of us girls on the team menstruated all summer long. There was no energy to spare.

On one horrible day that will forever remain branded in my memory, the rain poured down in sheets. I kept walking from door to door, knocking like an automaton, droning in a monotone: "Hello, I'm talking to all the folks in the neighborhood with school-age kids, showing them these educational tools..." I was soaking wet, from my head to my book bag to my squishy shoes. Nobody let me in. Nobody. I just kept walking and knocking, walking and knocking for hours in the rain.

It was about four in the afternoon. I had been fruitlessly knocking for eight hours. I knocked on the door in front of me. A woman with a round face and square glasses answered the door. Before I could even begin droning my introduction, she began talking with exclamation marks. "I don't know what you are selling, but you look like a drowned rat! Get in here and dry off!!" and she swept me into her entry way, had me in a fluffy bathrobe with my clothes in the dryer and a mug of hot chocolate in my hand before I even realized what was happening.

Her home was decorated in dark wood and leather, and there was a massive cage in the living room with two very colorful macaws. "My husband is away on a photo safari in Africa, so I'm tending the fort right now!" There were tribal masks on the wall, trinkets from all over the world sitting on shelves and coffee tables. "We don't have any children, but these dumb birds keep me from getting lonely!" she beamed with obvious good nature. "So, show me what you are selling!"

It was the last thing I wanted to do. She was so nice, and I did not want to hit her with the sales pitch, which seemed so fake and rehearsed to me. I just wanted to talk. "I can show you the books, but they are for people with kids, so I don't think you'll want them."

"Show me anyway! You can practice your sales talk!"

I went through the sales presentation, feeling kind of silly as I sat there in her bathrobe. When I was done, she said, "Well, I'll take four sets of the Volume Library, and I need six sets of those Learning to Read books, and you might as well throw in a few of those cookbooks, too!"

My jaw dropped. I mean it. My mouth hung open in utter shock. "Really?" I squeaked.

"Yeah! I have batches of nieces and nephews, and they all have birthdays, and these books look good! Write it up!"

I had to borrow a calculator. I had never made such a big sale. I hadn't even sold that much in a week before, and here I was making the sale in one rainy afternoon.

Once my clothes were dry, I put them back on and headed back out into the rainy day, but it didn't matter anymore. The rain didn't affect me! I had just experienced a true miracle, and I knew it. I kept knocking on doors until 9:30 that night, knocking in the rain, thanking God for that nice lady who talked in exclamation marks and had such a big heart.

Friday, August 04, 2006


I remember getting bit by a dog...

It was the summer of 1985, somewhere in eastern Nebraska. I was selling books with the Southwestern Book Company, based in Nashville, Tennessee. I won't even get into the psychological brainwashing you have to allow in order to be successful at door-to-door sales. I just want to tell this one story.

It was my day to ride with our sales manager, to follow her around and see how it's done. She had a car, so she was selling out in the country, driving to farmhouses to show them books. Linda was so good at the job, she sold books at almost every house we stopped at. I was in awe. We pulled into another farm house, and as I got out of the car a big farm dog loped towards me. He looked friendly compared to some we'd seen, so I was able to push away my normal fear of strange dogs (I had been terrorized by a neighbor's dog when I was a child, and I had a healthy respect for dogs I'd never met). I reached out to pet him, and he bit my wrist, quite hard. I turned away from him slightly, and as he released his grip on my wrist, his teeth snagged my back pocket, ripping through my pants and cutting my skin a bit.

My reaction was swift and immediate. "BAD DOG!! Go lie down!!!" He hunkered down in shame and ran over to the corner of the house and curled up. I couldn't believe it. If I had tried to run, that dog would have been all over me, but somewhere in my bookseller-brainwashed-I-can-solve-every-problem brain, I found the right thing to do.

It turns out nobody was home at that farm, so we put a couple of band-aids on my wrist and headed to the next one. You don't stop selling books for a little thing like a dog bite.